- General Use • By using our website, you confirm that you are at least 18 years old or are visiting under the supervision of a parent or guardian.
• INFA Jewellery grants you a limited, non-exclusive, and revocable license to access and use the website for personal shopping and informational purposes only. Any unauthorized use of the website is prohibited. - Orders and Payments • INFA Jewellery reserves the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or descriptions, or issues with the payment process.
• We use secure payment gateways like Razorpay, a trusted and authentic platform, to process your transactions safely and efficiently.
• By placing an order, you agree to provide accurate payment information and ensure sufficient funds are available to cover your purchase. - Cancellation Policy • Orders can only be canceled before they are dispatched. If the order has already been dispatched, cancellation will not be accepted.
- Shipping and Delivery • We ship our products across India through reliable courier partners delivery com Shipping timelines 5 to 7days and delivery charges will be displayed during checkout.
• INFA Jewellery is not liable for any delays caused by unforeseen circumstances, such as natural disasters or courier issues. - Replacement Policy • INFA Jewellery does not offer a return policy. However, a replacement policy is available under specific conditions.
• If you wish to request a replacement, you must provide a 360-degree video of the item, clearly showing the issue. This video must be sent to our Customer Service team for verification.
• If the replacement request is approved, the delivery charges for returning the product and receiving the replacement will be paid by the customer.
• The amount paid for the original order will be credited toward your choice of any other product available on our website. - User Conduct • You agree to use our website for lawful purposes only. You may not post or transmit any content that is defamatory, offensive, harmful, or otherwise objectionable.
• You may not use our website to distribute viruses, malware, or any harmful software, or attempt to gain unauthorized access to any part of our site. - Privacy Policy • Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our site, you consent to the practices outlined in the Privacy Policy.
- Limitation of Liability • INFA Jewellery shall not be liable for any damages, including but not limited to indirect, incidental, or consequential damages, arising out of the use or inability to use the website or its content.
• We do not guarantee uninterrupted or error-free access to the website and will not be held responsible for any disruptions. - Return policy .INFA jewellery don’t give return policy to any customer they can just replace the item in case any damage or broken
Overview
Customer Service Contact:
Email: infa2806@gmail.com
Phone: +91 87229 86883, +91 96068 33649
Business Hours: 9 AM to 6 PM
We appreciate your trust and support. Thank you for choosing INFA Jewellery!